Leaders IT Blog

When Government BAU Blocks Change, Deployed Teams Keep Digital Delivery Moving

Tue, 31 Mar 2026 23:00:03 GMT

When Government BAU Blocks Change, Deployed Teams Keep Digital Delivery Moving

In the public sector, technology teams are often asked to do two jobs at once: keep essential services running (known as business as usual or BAU) and deliver major improvements such as: security uplift, platform upgrades, cloud migrations, and long-overdue modernisation. But BAU doesn’t pause. Incidents, support queues, audit requests, vendor management, and release cycles consume the same people who are needed for transformation. That’s why many government programs stall, not because the work isn’t important, but because the usual teams are already at capacity.

Here’s where Leaders IT’s government and public sector specialists can help. Leaders IT has dedicated experts who understand how technology implementation works in public sector environments. Governance, accountability, reporting requirements, and the need to deliver change without disrupting citizen-facing services. When BAU pressure is preventing overhaul and transformation, you need a delivery model that’s designed for real operating conditions in the public sector.

Why BAU-Heavy Teams Need Surge Capacity to Deliver Change

Uplift programs often involve multiple teams and systems. A security uplift might touch identity processes, application access, monitoring, user communications, and training. Even a “simple” upgrade can create a chain of dependencies that requires delivery leadership, coordination, testing, and change support. In government, that work can’t be done safely by stretching already-busy BAU teams even further.

How Leaders IT’s Capacity as a Service Delivers Government Deadlines Faster

Rather than trying to hire one role at a time or waiting for internal capacity to free up, Leaders IT can bring in a ready-to-deploy delivery team that is accountable for specific outcomes. This approach is the foundation of Leaders IT’s Capacity as a Service offering: a flexible model that equips you with the team you need to complete the work, while your internal team stays focused on BAU. You can learn more about the service here: https://www.leaders.com.au/capacity-as-a-service

Because Leaders IT has dedicated government and public sector industry specialists, the teams are built with the realities of public sector delivery in mind, working with established governance, supporting stakeholder reporting, and aligning to policy and operational frameworks.

Turn Backlog into Delivery, Without Disrupting BAU

If BAU continues to consume most available capacity, the backlog grows: overdue security improvements, deferred upgrades, and “temporary fixes” that become permanent. Using Capacity as a Service can accelerate critical uplift and transformation work without compromising operational stability.

Leaders IT’s public sector-focused experts don’t just provide people, they help deploy the right blend of delivery, technical, testing, and change capability to implement technology effectively in government. When timelines don’t move but capacity does, Capacity as a Service provides a clear path to delivery, so transformation doesn’t stay stuck on the roadmap.

Could a Deepfake “Boss” Email Trick Your Team? How to Build Phishing Resilience

Sat, 28 Feb 2026 23:00:02 GMT

Could a Deepfake “Boss” Email Trick Your Team? How to Build Phishing Resilience

Picture this: an email arrives from a look‑alike address - bossname@cornpany.com. Your “boss” has lost access to the company database and needs urgent help. There’s even a short video attached where they appear to struggle with the login, even speaking to the webcam while sharing the screen. With public career info and that crisp LinkedIn headshot, modern AI video tools (OpenAI’s Sora and Google’s Veo 3) can fabricate convincing clips in minutes.

You hesitate. Your boss wouldn’t know how to record a split screen video, and they wouldn’t ask for the credentials they manage. You go to their office to check just in case; your gut was right, it’s fake! Crisis averted… until the next morning, when database logs show multiple actions from an unfamiliar account. You’re confused at first but then remember the intern, he just started last week and hasn’t completed the cyber modules yet!

Oh no.

Unfortunately, this made-up scenario isn’t fantasy. A study [1] conducted by CommBank revealed “Australians [are] only able to correctly distinguish between real and AI-generated [material] 42% of the time.” Attackers blend public information with synthetic video and voice to impersonate leaders and teammates, leaning on urgency, authority, and onboarding gaps to get what they want. The result can be stolen credentials, unauthorised access, data loss, reputational damage and 4.2 million dollars of data breach related losses for Australian business in 2023 alone [2] . Tools that detect deepfakes help, but they aren’t perfect and they don’t change human habits under pressure.

“So how do I protect my business?”

The answer is top cyber professionals enforcing simple, reliable practices and frameworks that everyone follows. Think verification for risky requests, strong MFA and least‑privilege access, clear communication rules for sensitive actions, regular drills that include deepfake scenarios, and monitoring for look‑alike domains. These habits reduce the chance that a single mistake becomes a breach.

Leaders IT can help you build that capacity fast, in ways that fit how you work:

Capacity as a Service: We equip you with the team you need to manage and complete security‑critical projects, delivering security, quality, and flexibility for clients and consultants alike. Our “virtual bench” gives you access to some of Australia’s leading digital and IT talent with proven experience across compliance programs in financial services, cybersecurity in telecommunications, application development and testing in federal departments, and cloud migrations in utilities. You get flexible resource allocation, customised talent matching, and seamless scalability, plus a unique option to convert our consultants to permanent staff at no additional charge after 12 months.
Capacity Uplift Solution Program (CUSP): A 12‑month program that seeks out, hires, and uplifts traditionally underrepresented talent; recent graduates, returners, and career‑changers. Participants are placed with your organisation, receive on‑the‑job training, tailored learning plans, and mentoring from industry experts. Clients gain increased capacity at a lower cost base, help shape training, share responsibility with Leaders IT to develop new employees, and create diverse teams that strengthen security culture.

Treat phishing resilience as a board-level priority, not a blame exercise; build habits, frameworks, and out-of-band checks. Uplift your security capacity with Leaders IT to stay one step ahead.

[1] Commbank Newsroom. “How good are Australians at spotting an AI-powered deepfake scam?” Commbank. Accessed February 3, 2026. https://www.commbank.com.au/articles/newsroom/2026/01/can-australians-spot-deepfake-scams.html#carousel-55c39163c7-item-77f0e73f84-tabpanel .

[2] IBM Security. “Cost of a Data Breach Report 2023.” IBM. Accessed February 3, 2026. https://www.ibm.com/reports/data-breach .

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Why DEI Hiring in Tech isn't Just Ethical, it’s Business Critical

Sat, 31 Jan 2026 23:00:03 GMT

Why DEI Hiring in Tech isn't Just Ethical, it’s Business Critical

Diversity, equity and inclusion in tech hiring isn't a checkbox exercise or a feel-good initiative. It's a competitive advantage that directly impacts innovation, retention, market relevance and long-term profitability. Organisations that treat DEI as business strategy rather than compliance, consistently outperform homogeneous competitors, and the data proves it.

Innovation Thrives on Different Perspectives

Echo chambers kill innovation. When your entire team shares the same educational background, cultural context and problem-solving approach, you get incremental thinking at best. Diverse teams bring varied experiences, challenge assumptions and propose solutions that homogeneous groups miss entirely. Research from McKinsey shows that companies in the top quartile for ethnic and cultural diversity are 36% more likely to outperform on profitability (McKinsey & Company, 2020) . In fast-moving tech environments where differentiation drives success, cognitive diversity isn't optional, it's essential.

Retention Improves When People Belong

High turnover costs Australian tech companies millions annually. Diverse teams with strong inclusion practices see measurably better retention as employees feel valued for their unique contributions, rather than expected to conform. When career changers, neurodivergent professionals, international experts and emerging talent see pathways to growth, they stay longer and contribute more. Lower churn means preserved institutional knowledge, stronger team cohesion and reduced recruitment waste.

Marketing and Customer Understanding Demand Representative Teams

Your customers and audience are diverse. Your workforce should be too. Teams that reflect the markets they serve build better products, craft more resonant messaging and identify strategic opportunities others overlook. If your tech team lacks gender, cultural or cognitive diversity, you're designing solutions through a narrow lens, and leaving revenue on the table.

Avoiding the Echo Chamber

Groupthink is the silent killer of agile organisations. When everyone agrees too quickly, critical flaws go unnoticed until it's too late. Diverse teams engage in productive conflict, surface blind spots earlier and stress-test ideas more rigorously. The result? Better decisions, fewer costly mistakes and more resilient strategies.

How Leaders IT Delivers DEI as a Service

Leaders IT's CUSP (Capacity Uplift Solution Program) and Sponsorship Program aren't just talent solutions, they're DEI accelerators designed to build stronger, more competitive teams.

CUSP embeds recent graduates, neurodivergent professionals and career changers into 12-month client placements with tailored training and mentorship. This opens pathways for underrepresented talent often overlooked by traditional hiring while delivering immediate capability and long-term loyalty. High performers convert to permanent staff, creating sustainable pipelines of diverse, adaptable contributors.

Sponsorship solves Australia's critical skills shortage by connecting organisations with vetted international experts in cybersecurity, cloud, AI and data. By accessing global talent, you gain not just specialised expertise but cultural diversity, fresh perspectives and professionals who bring international best practices to local challenges. Leaders IT handles visa applications, compliance and onboarding so you can focus on outcomes.

Both programs deliver measurable business impact: faster capability deployment, reduced hiring risk and teams built for innovation rather than conformity. DEI isn't a side benefit; it's the competitive edge modern tech leaders can't afford to ignore.

Want to build a team that thinks differently and delivers better?

Explore CUSP and Sponsorship today.

References

McKinsey & Company. "Diversity Wins: How Inclusion Matters." McKinsey & Company. Accessed January 15, 2020. https://www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters .

McKinsey & Company. "Why Diversity Matters." McKinsey & Company. Accessed January 15, 2015. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/why-diversity-matters .

Boston Consulting Group. "How Diverse Leadership Teams Boost Innovation." Boston Consulting Group. Accessed January 15, 2018. https://www.bcg.com/publications/2018/how-diverse-leadership-teams-boost-innovation .

Harvard Business Review. "Why Diverse Teams Are Smarter." Harvard Business Review. Accessed January 15, 2016. https://hbr.org/2016/11/why-diverse-teams-are-smarter .

Deloitte. "The Diversity and Inclusion Revolution: Eight Powerful Truths." Deloitte. Accessed January 15, 2016. https://www2.deloitte.com/us/en/insights/deloitte-review/issue-22/diversity-and-inclusion-at-work-eight-powerful-truths.html .

Leaders IT's 2026 Tech Industry Predictions: Senior Account Manager Sumi Dahal Reports

Wed, 31 Dec 2025 23:00:19 GMT

Leaders IT's 2026 Tech Industry Predictions: Senior Account Manager Sumi Dahal Reports

In today's rapidly evolving tech landscape, staying ahead means understanding not just where the industry is heading, but understanding the talent pipeline that feeds it. To help leaders navigate 2026's emerging challenges and opportunities, we sat down with Sumi Dahal, Senior Account Manager at Leaders IT , who shared her predictions and strategic advice on the future of HR in tech and the industry as a whole.

AI and automation skills become baseline

Sumi argues that AI and automation are no longer fringe R&D departments, but instead areas pivotal to business success. "Companies want candidates who can work with AI tools to make previously tedious and laboursome tasks faster and smarter." However, she insists there will be more focus on data privacy, cybersecurity, and making sure AI is used in safe and ethical ways. Organisations must establish governance guardrails to ensure automation accelerates value without increasing risk exposure. Expect investment in model governance, monitoring, secure ML CI/CD and multidisciplinary teams that operate AI reliably.

Roles and capabilities in demand

"In 2026, I think roles like AI and ML engineers, data scientists, and even prompt engineers will continue to grow as more companies try to bring AI into their products and everyday work," Sumi predicts. "Also, cybersecurity roles because digital risks are getting bigger and harder to manage." Demand will rise for practitioners who can take models from prototype to production whilst understanding both the technical and governance sides of AI implementation.

Learning and mindset to outrank experience

"If I had to give just one tip to managers for 2026, it would be to hire for attitude and learning, not just experience." Sumi encourages organisations not to overlook early-career talent or career transitioners that are "curious, open-minded, and excited to learn new skills." With the right mindset, they have the potential to grow quickly and really surprise you in 2026. If technology continues to progress at its current speed, the ability to learn and adapt will become much more valuable than years of experience with soon-to-be-outdated tools.

What this means for tech leaders

To capitalise on these shifts, leaders should take concrete action:

· Rework role descriptions to highlight AI-adjacent skills, adaptability, and learning potential rather than lengthy experience requirements

· Invest in onboarding, MLOps training and ongoing learning programs so teams can productionise AI pipelines effectively

· Build blended capability funnels that mix senior specialists with early-career and career-transition talent

· Strengthen data governance, privacy and security controls so innovation advances within clear risk boundaries

How Leaders IT can help

CUSP (Capacity Uplift Solution Program) directly addresses Sumi's vision of hiring by creating a structured pathway for underrepresented talent to thrive. This 12-month program enhances the skills of recent graduates, those returning to work, and career transitioners; the curious, open-minded learners Sumi champions. Each participant is placed with a client organisation for on-the-job training, with clients able to extend employment beyond the program. Participants receive individually tailored training plans developed in collaboration with their placement organisation, supported by comprehensive resources and guidance from industry-leading mentors.

It's a practical way to build the adaptable, future-ready teams equipped with the AI fluency, security awareness and growth mindset that 2026 demands. Book a CUSP discovery session today.

Capacity Uplift Solution Program (CUSP): closing the gap between graduate training and industry needs

Sun, 30 Nov 2025 23:00:04 GMT

Capacity Uplift Solution Program (CUSP): closing the gap between graduate training and industry needs

Australian universities produce bright, motivated graduates, but employers often report the same challenge: new entrants can lack the practical experience, industry-specific skills, and workplace readiness needed to deliver complex digital projects. Leaders IT’s Capacity Uplift Solution Program (CUSP) fixes that gap by supplying a practical pipeline of recent graduate, neurodivergent, return-to-work and transitioning talent, trained to meet your organisation’s needs.

CUSP places participants into 12-month, client-embedded roles where they receive on-the-job training, tailored technical development and structured soft-skills coaching. Each participant follows an individually tailored training plan created with their host hiring manager and supported by industry mentors. The outcome is talent that’s job-ready, aligned to your project objectives, and able to contribute to your team from day one.

Key business benefits

Faster time-to-productivity: pre-vetted participants hit the ground running with targeted training and embedded within the workplace
Reduced hiring risk: participants work on live projects for 12 months and high performers are converted to permanent staff at no additional cost
Cost-effective skills development: Leaders IT’s training framework and mentor network are more effective than building expensive internal programs.
Diversity and sustainability: by focusing on traditionally underrepresented talent, CUSP helps you build inclusive teams that deliver better outcomes and long-term growth.
Retention and knowledge continuity: structured development and workplace integration increase engagement and lower churn.

Real results - Kinley Zam

Kinley began her relationship with Leaders IT as a contractor on an IT Service Desk role for the Western Australian Government, but her ambition was to transition into data science. Through CUSP she secured a placement in January 2023 as a Junior Data Scientist in the Rail Monitoring division of a major mining company. Over the 12-month program Kinley developed practical data engineering and analytics skills, benefited from focused mentorship, and contributed to live monitoring projects that improved operational insight.

Kinley’s progress didn’t stop there. Her dedication and proven impact led to a permanent role, and a continued career trajectory. Kinley has now been promoted to "Specialist in Reliability" within the company, a clear example of how CUSP not only transforms individual careers but also delivers tangible, long-term value to client organisations by embedding capable and committed talent.

Why forward-thinking organisations choose CUSP

If your business is scaling digital systems, implementing AI, or modernising legacy infrastructure, you need dependable, work-ready people who can contribute technically and culturally. CUSP provides that access with minimal administrative burden and a focus on sustainable workforce development. It’s more than staffing; it’s strategic capacity building that aligns training with your business outcomes.

Ready to build a future-ready team? Partner with Leaders IT to bridge the university-to-industry gap and grow a pipeline of skilled, diverse professionals who will power your digital transformation. Learn more about the Capacity Uplift Solution Program and start shaping tomorrow’s tech leaders today.

What’s the Most Flexible Way to Scale Your IT Team for Digital and AI Transformation?

Fri, 31 Oct 2025 23:00:04 GMT

The Most Flexible Way to Scale Your IT Team for Digital and AI Transformation

Digital transformation is no longer a luxury, it's a necessity. As artificial intelligence (AI) rapidly reshapes industries, Australian businesses face increasing pressure to innovate, streamline operations, and deliver exceptional customer experiences. But the move to AI and digitally enabled systems requires more than just technology; it demands agile, scalable IT teams equipped with the latest skills and expertise.

The Challenge: Finding (and keeping) the Right Talent

One of the biggest hurdles organisations face is accessing the right digital and IT professionals when they need them. Traditional hiring processes can be slow, costly, and inflexible, leaving critical projects under-resourced just when speed matters most. Additionally, the competition for AI and digital specialists is fierce, with many companies struggling to attract and retain top talent.

So, how can businesses quickly scale their IT teams to meet the demands of digital transformation and AI adoption, without compromising on quality or flexibility?

The Solution: Capacity as a Service

Capacity as a Service is an innovative approach to workforce management that provides instant access to a “virtual bench” of Australia’s leading digital and IT talent. Instead of being limited by in-house resources or lengthy recruitment cycles, you can tap into a pool of pre-vetted professionals who are ready to hit the ground running on your projects.

With Leaders IT’s Capacity as a Service , you gain:

Flexible Resource Allocation: Scale your team up or down as your project needs change, avoiding delays and reducing overheads.
Customised Talent Matching: Get IT professionals tailored to your specific project requirements, no more “force fitting” consultants.
Scalability and Efficiency: Respond to business challenges and opportunities in real time, without the hassle of traditional staffing models.
Pathway to Permanent Staff: After a 12-month placement, you can convert consultants into permanent employees at no additional cost.

Whether you’re implementing compliance programs, launching cybersecurity initiatives, developing new applications, or migrating to the cloud, CaaS ensures you have the right people in place, precisely when you need them.

Stay Ahead in the Age of AI

As AI transforms the business landscape, the ability to scale your IT team with agility and confidence is more important than ever. Don’t let talent shortages slow your digital journey or put your projects at risk.

Ready to future-proof your workforce and accelerate your digital and AI transformation?

Building a Security-First Culture: The Role of Training, Awareness, and Leadership in Cyber Security

Tue, 16 Sep 2025 00:48:56 GMT

Building a Security-First Culture: The Role of Training, Awareness, and Leadership in Cyber Security

As cyber threats continue to evolve in sophistication and scale, organisations across every sector face an urgent imperative: to move beyond mere technical controls and build a security-first culture. Often tools alone cannot safeguard against the most common, and costly security incidents: those caused by human error, lack of awareness, and gaps in organisational behaviour.

In today’s digital landscape, where the average cost of a data breach in Australia exceeds $4.2 million (IBM Security, 2023) [ 1] , it is clear that cybersecurity is no longer just an IT issue. Technical controls aren’t enough, instead targeted training initiatives build true resilience. Explore how Leaders IT, in partnership with major Australian banks, lead the way in developing comprehensive information security programs.

Why Technical Controls Aren’t Enough

Organisations currently invest heavily in technical defences: firewalls, intrusion detection systems, endpoint protection, and multi-factor authentication. However, the Australian Cyber Security Centre (ACSC) reports that over 90% of cyber incidents reported in 2023 involved human factors , such as phishing, poor password practices, and accidental data sharing [ 2] . The infamous 2020 Twitter breach, for example, was not a failure of software, but of staff training and awareness [ 3] .

Moreover, compliance frameworks (such as APRA CPS 234 or ISO 27001) increasingly require not just technical safeguards, but demonstrable evidence of ongoing security training and cultural engagement. Regulators understand: a security-first culture is the strongest defence.

Leaders IT’s Role in Developing Information Security Programs for Banks

Major Australian banks face relentless and sophisticated cyber threats. In response, two leading banks enlisted Leaders IT, in partnership with Peoplebank , to fortify their cybersecurity posture and uplift their security culture.

Read our full case study: Leaders IT Cyber Security Banking

Leaders IT Approach

Comprehensive Information Security Training:
Leaders IT consultants developed and delivered tailored security training programs for multiple roles and business units, ensuring relevance and engagement.
Phishing Simulations and Awareness Campaigns:
The team ran targeted phishing simulations, followed by personalised feedback sessions and ongoing awareness campaigns to reinforce good security habits.
Technical Leadership and Identity Management:
Leaders IT provided expert technical leads to assess certificate management, enhance identity management, and support agile delivery of security solutions.
Stakeholder Engagement:
By facilitating requirement-gathering sessions with business stakeholders, architecture teams, and partners, Leaders IT ensured that security programs aligned with operational realities and strategic goals.

Impact

Enhanced Security Posture:
The banks achieved seamless project delivery, improved compliance with industry standards, and reinforced secure-by-design outcomes.
Operational Efficiency and Resilience:
The holistic approach not only addressed immediate technical gaps but fostered long-term organisational growth and sustainability.
Culture Shift
Through ongoing training, awareness initiatives, and leadership engagement, Leaders IT helped the banks move from a reactive security model to a proactive, resilient culture.

Actionable Takeaways for IT and Business Leaders

Invest in Ongoing, Role-Based Security Training:
One-size-fits-all approaches are obsolete. Tailor your programs to user roles, business units, and current threat trends.
Embed Security Awareness into Daily Operations:
Make security a core part of onboarding, performance reviews, and team meetings, not just an annual check-the-box exercise.
Champion Security from the Top:
Leaders must set the tone, reward good security behaviour, and foster a culture of openness and continuous improvement.
Leverage Expert Partners:
Partnering with specialist consultancies like Leaders IT brings deep expertise, proven frameworks, and the agility needed to address complex challenges.
Measure and Iterate:
Use metrics to track improvements, adapt your strategy, and demonstrate value to stakeholders and regulators.

In an era of escalating cyber risk, building a security-first culture is the foundation for business resilience and trust. Technical controls are essential, but without empowered people, ongoing training, and engaged leadership, organisations will remain vulnerable to the weakest link in the chain.

Leaders IT stands at the forefront of this transformation, delivering holistic cybersecurity solutions that not only address immediate needs but foster long-term growth and sustainability. Our work with major Australian banks demonstrates the power of targeted training, expert consulting, and culture change to secure the future.

To learn how Leaders IT can help your organisation build a security-first culture, explore our services , visit our Cyber Security Banking case study , or contact us today .

References

IBM Security. “Cost of a Data Breach Report 2023.” IBM. Accessed September 11, 2025. https://www.ibm.com/reports/data-breach .
Australian Cyber Security Centre. “ACSC Annual Cyber Threat Report 2022-23.” Australian Government. Accessed September 11, 2025. https://www.cyber.gov.au/about-us/view-all-content/reports-and-statistics/asd-cyber-threat-report-july-2022-june-2023 .
BBC. “The Twitter Hack: What Went Wrong and Why It Matters.” BBC News. Accessed September 11, 2025. https://www.bbc.com/news/technology-53428304 .
CCS Learning Academy. “Why Cybersecurity Awareness Training Matters.” CCS Learning Academy. Accessed September 11, 2025. https://www.ccslearningacademy.com/why-cybersecurity-awareness-training-matters-and-why-knowbe4-cybersecurity-awareness-training-is-a-gamechanger/ .
Gartner. “Gartner Identifies the Top Cybersecurity Trends for 2024.” Gartner. Accessed September 11, 2025. https://www.gartner.com/en/newsroom/press-releases/2024-02-22-gartner-identifies-top-cybersecurity-trends-for-2024 .
Proofpoint. “2024 State of the Phish.” Proofpoint. Accessed September 11, 2025. https://www.proofpoint.com/au/resources/threat-reports/state-of-phish .

The Tech Talent Sink: Nurturing the Talent We Have, Has to be the First Priority.

Thu, 07 Aug 2025 03:10:03 GMT

The Tech Talent Sink: Nurturing the Talent We Have Has to be the First Priority.

At Leaders IT, we recognise that for Australia to maintain its global competitiveness, we can’t afford to focus solely on volume or low-pricedlabour. The tech workforce of the future will be defined by capability , depth of knowledge, breadth of experience, and adaptability in fast-changing environments.

Domestically , there has been strong progress in early IT skills development. University-level tech enrolments are increasing, while TAFE and short-course providers are offering more accessible entry points into digital careers. Government investment and subsidisation, combined with industry lobbying, have created forward movement in total enrolments and broader awareness of the tech landscape.

These efforts are helping to reduce national shortages in generalist roles, particularly in areas like support, business analysis, and entry-level software development. For businesses needing solid foundational tech talent, the long-term outlook is improving.

While there is notable progress in key areas, there is still work to do, especially when it comes to turning qualifications into careers and ongoing growth opportunities.

Hugh Morris-Dalton , Commercial Manager at Leaders IT, asserts that:

“As employers in Australia look to improve the productivity of their workforces it is important that they continue to invest and create opportunities in high productivity professions such as IT. Despite perceived difficulties in finding I.T. talent in Australia, graduates often find it difficult to break in to the industry and instead move to other professions.

Leaders IT has had great success partnering with our clients to help create more opportunities for entry level talent and supporting their mentoring, training, and development to bring them feel comfortable in the workforce and be productive as soon as possible.”

Educated labour is falling through the cracks.

Demand for technical high-impact roles, such as senior software engineers, cybersecurity specialists, cloud architects, and data platform leads, continues to dramatically outpace supply. These are roles that require not just training, but strong hands-on experience. Australia is currently not producing enough mid-to-senior-level talent fast enough to meet our market needs.

One of the structural issues contributing to the shortage is the gap between broad training programs and the real-world requirements of these highly specialised roles. While many training programs provide theoretical knowledge or basic coding capability, fewer prepare candidates for the complexity of enterprise-scale engineering or systems design.

Business and prospective employees alike are facing similar pressures; they need workplace experience to achieve the outcomes they want. This issue presents differently for each party, but it’s important to acknowledge the pain point that hands-on experience requirements present to both candidates and employers.

Alongside this, despite international students accounting for nearly half of Australia’s tech-related tertiary enrolments, roughly half of these students will return home after they graduate, often due to visa uncertainty, limited career progression pathways, or more competitive offers overseas. This talent drain is yet another missed opportunity, especially when these graduates are trained here and often eager to contribute to the local economy.

To build a truly future-fit tech workforce, there’s a few key levers that need to be pulled:

Skills uplift programs - like Leaders IT ’ s CUSP [add link to page here] offering:

Programs focused on helping early career or reskilled tech professionals step into mid- and senior-level roles faster, with targeted mentoring and personalised investment in their growth and success.

Retention of international graduates:

Policy that turns education into workforce participation, such as clearer residency pathways and more straightforward incentives for local employers to invest in international talent (especially when that talent is educated and interested in staying in Australia).

Closer industry-academic collaboration:

Ensuring curriculum design aligns with the realities of hiring, particularly for roles in cloud, AI/ML, large-scale enterprise systems and progression to leadership in their field.

Investment in talent that scales:

Beyond just getting people into jobs, we need to think about how to help the right people grow into leaders. The architects, strategists, and lead engineers who drive innovation.

At Leaders IT, we’re investing in Capability, not just Capacity.

For Australia to maintain global competitiveness, we can’t afford to focus on volume or low-price labour. The tech workforce of the future will be defined by capability depth of knowledge, breadth of experience, and adaptability in fast-changing environments.

That’s the lens we bring to every engagement: not just filling roles, but solving long-term challenges through the right talent, at the right level, with the right mindset.

Data Strategy: The Key to Making Your Data Work

Thomas.burt@peoplebank.com.au (Thomas Burt) — Mon, 30 Jun 2025 23:30:02 GMT

Data insights should clearly inform decision making, not confuse business leaders.

As enterprises accelerate their tech agendas, the volume, complexity, and business-critical nature of data has grown exponentially. Yet many CIOs are still navigating a fragmented landscape when it comes to turning data into decisions.

The missing piece could be a Data Strategist, not just an analyst or architect, but a senior leader who can connect technical capabilities with business outcomes.

In the words of one of our IT Recruitment Specialists, Abi Morton, "when a company embarks on a data journey, it’s tempting to dive straight into tools and technology. However, without a clear strategy the infrastructure can quickly become overwhelming and fail to deliver real value. A focussed and forward-thinking data strategist ensures the efforts are purposeful, aligned, and built to drive meaningful insight."

Where does a Data Strategist fit in the picture?

A Data Strategist sits at the intersection of IT, operations, and business leadership. Unlike data scientists (who model and analyse) or data engineers (who build pipelines), a strategist defines how data is used to drive organisational value. Their remit includes:

Aligning data initiatives with corporate strategy
Identifying business opportunities through data insights
Leading data governance and ethics frameworks
Prioritising tech stack investments that support long-term data goals

What does an effective Data Strategist offer to an enterprise?

1. Data is the differentiator, if it’s useable

Businesses are increasingly drowning in new data, but without a strategist to convert that data into a coherent story that informs action, more data, or more third-party platforms will often just compound the problem.

2. CIOs need a translator between tech and business

A Data Strategist enables CIOs to speak the language of outcomes. Instead of just reporting uptime and throughput , you’re now discussing customer retention, market entry strategies, and revenue growth, all driven by data.

3. Data governance and ethics are board-level conversations

Data privacy and governance are no longer just about compliance, they’re reputational and strategic issues. A Data Strategist helps ensure your organisation treats data as a crucial asset and protects the business from the serious reputational and legal ramifications of mismanagement.

4. The talent gap is real (and growing)

Hiring tech talent is tough. But hiring strategic thinkers who understand both data and business? That’s even harder. Organisations that secure or develop this talent internally, will reap the rewards.

What makes a good candidate for a Data Strategist?

Proven experience across both data science and business domains
Familiarity with enterprise-scale platforms (AWS, GCP, Azure, Snowflake)
Strong communication and stakeholder engagement skills
Strategic thinking, not just operational delivery
Proven understanding of ethical and responsible data use

Forward-thinking CIOs aren’t just investing in tools, they’re investing in people who can ask the right questions, drive alignment across departments, and lead with data.

Bias and Fairness: The AI Functions We All Need To Understand.

Thomas.burt@peoplebank.com.au (Thomas Burt) — Tue, 03 Jun 2025 03:44:36 GMT

Bias and Fairness: The AI Functions We All Need to Understand

In the modern discourse around AI, we spend a lot of time hearing about the next big product or application, often quickly moving from wave to wave talking about capabilities and applications.

Despite the great benefits of many AI tools, there are also potential risks to the blind acceptance or adherence to these systems’ choices.

AI BIASES GENERALLY EMERGE FROM 3 KEY POINTS:

Data Bias

If the data fed to your system is incomplete or not accurate to the time, you can end up with inaccurate outcomes e.g. historical biases against women in certain fields of employment could lead to the historical bias being re-hashed if all the model uses is historically successful resumes.

Algorithm Bias

Assuming your data is solid, AI models can still sometimes output biased or incorrect results when it interprets this information.

Human Bias

When we use these models, we can unintentionally imprint our own biases on the models and skew the results.

KEY STEPS TO STOP AI BIAS TRANSFERRING INTO REAL WORLD HARM.

Human involvement, responsibility and ability to intervene.

Where it is possible, make sure someone (or ideally a diverse group) is overseeing and responsible for the decisions and processes of AI models. Blind trust in algorithmic outputs can lead to outcomes that cause greater harm than good.

Bias Audits

Implement professional audits of your systems to ensure biases against select groups and social cross sections are discovered early.

Transparency and Education

By building understanding of what bias and failure within your (or any) AI models may look like and clear reporting on how your system was trained. The more those directly using these systems understand how they should function, the less likely they are to blindly accept dysfunctional or biased behaviour.

Dataset Diversification

Ensure the training data being input to your models covers the full spectrum of scenarios and demographic groups that would be reflective of the world your business exists in. Reassess these data sets over time to ensure it still represents an accurate depiction of the world/industry around you and where you want to go.

A TOOL FOR GOOD.

Making sure AI is an effective tool, that provides utility and not harm, requires everyone from back end build to front end users to understand the potential points of failure so we don’t take backwards steps when it comes to protecting our people, clients and potential employees.

If you are looking for greater expertise for your business AI functions, get in contact with us to explore what solution best fits your needs.

Unveiling the New Leaders IT: Our Rebrand and Website Launch

Thu, 10 Oct 2024 09:10:55 GMT

Unveiling the New Leaders IT: Our Rebrand and Website Launch

NEWS

Leaders IT, along with it's sister company Peoplebank, has undergone a significant rebrand! After months of careful planning, collaboration, and creativity, we are proud to introduce our brand-new logo and visual identity , which represents our ongoing commitment to excellence in the world of IT and digital talent solutions.

WATCH OUR NEW BRAND HYPE REEL:

Our new look isn’t just about a fresh coat of paint. It embodies our dedication to innovation, agility , and customer-centric service . In today’s rapidly evolving digital landscape, we believe that our updated brand reflects the core values and modern approach that have always been the backbone of our business.

A Fresh Visual Identity for a New Era:

The updated logo and visual identity were designed to better represent our place in the IT industry and our vision for the future. The sleek, modern design reflects the dynamic nature of technology, while the bold color palette showcases our forward-thinking approach. It’s not just a redesign—it’s a reaffirmation of our mission to deliver top-notch IT talent and digital solutions to businesses worldwide.

A Brand-New Website:

Alongside our new brand identity, we are excited to announce the launch of our new website ! Fully redesigned with a clean, intuitive layout, our site has been crafted to give you a seamless experience.

Here’s what you can expect:

Showcase of Our Services & Solutions : We’ve made it easier than ever to explore our full range of IT and digital talent services. From Capacity as a Service staffing to full-scale workforce optimisation solutions, our site is designed to guide you to the right services for your business needs.
Improved Navigation : We’ve organised the site with you in mind, so whether you’re seeking information about our talent solutions , IT services , or the latest industry insights, you’ll find what you need with ease.
Responsive Design : Whether you're browsing from a desktop, tablet, or smartphone, our new website offers an optimised experience that allows you to access our services on the go.

Why This Change Matters:

Our new look is more than just a visual update—it signifies our dedication to staying ahead of the curve and evolving with our clients' needs. We believe in delivering agile, innovative solutions that drive real business results. This brand refresh strengthens our promise to:

Be a trusted partner in your digital transformation journey.
Continue offering expert IT and digital talent solutions.
Innovate and stay ahead of industry trends to serve you better.

What’s Next?

We’re excited to continue working with you under our new, dynamic identity. While our look may have changed, our core values and mission remain the same. We’re still the Leaders IT you’ve come to trust and rely on, only now, we’re even better equipped to help you navigate the evolving IT landscape.

Explore our new website all the exciting updates, and don’t forget to follow us on social media for the latest news, insights, and industry updates.

MULTI-PRODUCT PROGRAM

Thu, 03 Oct 2024 02:54:54 GMT

MULTI-PRODUCT PROGRAM

UTILITIES

At Leaders IT, we pride ourselves on spear heading ground breaking projects that propel organisations to the forefront of the digital realm

Our team of expert consultants deliver top-tier technical resources tailored to support intricate and innovative initiatives within the energy sector.

580+

CONSULTANTS

Delivered into software engineering and development roles to clients in the Australian marketplace over the last four years. These include Federal and State government, enterprise,

and small to medium businesses.

BACKGROUND

A leading energy retailer purchased a telecommunication company and needed to incorporate the telecommunication services offering to its existing and new customers on a mobile and web application platform. This project called the Multi- Product Retailer Program would support the energy retailer’s multi-product strategy, including greenfield roll-out of Adobe stack & Magneto, as well as significant enhancements to Integration(Azure) & ERP(SAP)platforms.

APPROACH

Leaders IT provided 12 Senior Software Engineers to add the telecommunication services offering to the sales team application platform. We collaborated with employees by using existing on-prem applications and creating an open visual studio

using .Net Core Web APIs. Once configured, it was deployed to the optimised cloud application in Azure. Our engineers were then required to deploy and debug applications in Azure cloud, which were identified in the logging process. We did this

in alignment with internal staff, working closely with UX teams to design, develop and maintain end-user interface.

IMPACT

Leaders IT engineers addressed the debugging complexity of a multi-server service by implementing a correlation ID solution. As requests progress through various services and databases, the correlation ID is maintained, allowing traceability and

aggregation of logs in platforms like Application Insight or Splunk. The correlation ID solution enhances the debugging process and improves the overall efficiency of the multi-server service. By undertaking these activities Leaders IT engineers successfully

contributed to the implementation of the energy provider’s e-commerce capability and integration of telecommunication services into their platform.

WHAT WE DELIVERED:

Senior software engineers with demonstrated ability in:

.NetCore
ASP.Net
HTML,CSS, JavaScript,
Azure cloud platform

A multi-platform solution resulting in:

Thee-commerce capability for the Multi–Product Retailer Program going live in September 2020
High-quality code and deployment standards, minimising disruptions during the launch
The successful implementation of the program, providing customers with an enhance de-commerce experience

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering quality application, software engineering, and development services to clients.

Our consultants specialise in various skills and projects, including front-end and back-end development, integration of software, application testing and quality assurance, writing and debugging application code, deployment to production, and maintenance and enhancement of existing applications.

RESOURCE PLANNING PROGRAM

Thu, 03 Oct 2024 02:47:26 GMT

RESOURCE PLANNING PROGRAM

FEDERAL GOVERNMENT

Our consultants are involved in cutting-edge projects,

ensuring that organisations stay at the forefront of the digital landscape.

Our holistic approach not only addresses immediate talent needs but also fosters long-term organisational growth, sustainability and cybersecurity.

830+

CONSULTANTS

Delivered over into program, project and change management roles, catering to clients across the Australian marketplace, such as Federal and State government, enterprises and small to medium businesses.

BACKGROUND

A federal government agency’s Resource Planning Program (RRP) aimed at standardising its business processes in response to an internal review’s recommendations, supported by a contemporary technology solution. They partnered with Leaders IT to lead data management, facilitating RPP adoption and process alignment. The program required several resources accountable to the organisation for ensuring alignment of the program’s HRsolution, business processes and outcomes with organisational policy and frameworks.

APPROACH

Leaders IT delivered a team of 14 resources including PMO Manager, Delivery Manager, HR Delivery Leadership, Asset Leadership and Data/Analytics Leadership to the PMO. The Resource Planning team contributed to end-to-end business process standardisation consistent with internal review recommendations, supported by a contemporary technology solution. Our resources were responsible for managing the program management office and associated support services. The required services included the provision of specialist advice and direct support to executives, line managers, project manager and project staff.

IMPACT

Leaders IT provided a team whose expertise in strategic Project Management, change management, and communication contributed to a successful outcome. They managed interdependencies, coordinated projects, and reported progress to stakeholders and government bodies. They oversaw the program's schedule and budget, ensuring efficient resource allocation and financial management.

WHAT WE DELIVERED:

Expert consultants who provided:

Expertise and knowledge that delivered strategic project management, change management and communication services
Strong influencing skills and solid experience in working in large transformation programs
Communication of information, risks and issues to stakeholders and monitoring of performance

A solution that included:

A seamless project delivery with a meticulously managed schedule
Reporting to the program’s board and submissions to the offices of Minister and Cabinet
Tracking of project spend against budget and financial forecast analysis

WHO WE ARE:

Leaders IT, is a practice-led IT and digital consultancy committed to delivering program, project and change management services to clients.

Our consultants specialise in agile and other project delivery and governance methods, using best practices to manage and deliver a program or project. With a strong commitment to driving improvement, we focus on design, and putting in place governance processes for large digital transformation and ICT programs; finding drivers and barriers for organisational change, design and delivery of change programs. This includes assessing business readiness, design and putting in place target operating models, where our team delivers exceptional results.

CYBER SECURITY

Tue, 01 Oct 2024 10:34:27 GMT

CYBER SECURITY

BANKING

Our consultants are involved in cutting-edge projects, ensuring that organisations stay at the forefront of the digital landscape while remaining secure.

Our holistic approach not only addresses immediate talent needs but also fosters long-term organisational growth, sustainability and cyber security.

60+

CONSULTANTS

Delivered over two years, between 2022-24, into the Cybersecurity services space to clients in the Australian marketplace, including Federal and State government, enterprise, and small to medium businesses.

BACKGROUND

Two major Australian banks enlisted the help of Leaders IT in partnership with Peoplebank, to face the urgent necessity of fortifying their cybersecurity capabilities amidst the ever-evolving landscape of cyber threats and stringent regulatory demands.

As part of continued strengthening identity management, information security training, technical analysis, and certificate management, the organisations sought collaboration with Leaders IT to address these pivotal areas effectively, while uplifting agile delivery capability.

APPROACH

Skilled professionals were provided through Peoplebank to provide assistance to the organisation’s identity squads. They facilitated requirements gathering, stakeholder management, user story elaboration, and dependency management, ensuring seamless project delivery. Leaders IT was tasked with developing, implementing and maintaining the

information security training programs tailored to various roles and business units. A dedicated technical lead was appointed to assess the current state of certificate management, lead product selection, coordinate vendor roles, and establish certificate

management capabilities in both test and production environments.

IMPACT

The collaborative partnership between these organisations, Peoplebank and Leaders IT yielded outstanding results. It enhanced expertise and service delivery in cybersecurity domains, including identity management, information security training, technical analysis, and certificate management. Successful implementation of projects aligned with industry standards enhanced the bank's security posture, operational efficiency and resilience against cyber threats.

WHAT WE DELIVERED:

Technical cyber security consultants who provided:

Technical business analysis, project delivery, and certificate management
Enterprise architecture and information security assurance, reinforcing secure-by-design outcomes
Supporting materials such to enhance cyber security awareness across the organisation

A cyber security solution that:

Resulted in a seamless project delivery
Aligned with industry standards and regulations enhanced the bank's security posture
Improved operational efficiency and resilience against cyber threats

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering quality Cybersecurity services to clients.

Our consultants specialise in diverse skills and projects, including designing and managing security strategies, conducting security and regulatory reviews, performing cyber risk assessments, drafting privacy

impact assessments, identifying privacy risks, and enhancing security awareness through phishing simulations, targeted training, and liaising with law enforcement.

DATA MIGRATION

Tue, 01 Oct 2024 10:23:05 GMT

DATA MIGRATION

BANKING

At Leaders IT, Our consultants are involved in cutting-edge projects, ensuring that organisations stay at the forefront of the digital landscape.

Our holistic approach not only addresses immediate talent needs but also fosters long-term organisational growth and sustainability.

150+

CONSULTANTS

Delivered into data-aligned roles to clients in the Australian marketplace, including Federal and State government, enterprise, and small to medium businesses.

BACKGROUND

Two major Australian banks enlisted the expertise of Leaders IT for a crucial data migration initiative within a comprehensive banking transformation program. The project's objective was to migrate from a legacy system, redirecting all other applications to a new system.

APPROACH

Leaders IT consultants undertook a thorough analysis to define the business requirements for the migration project. This endeavour necessitated specialised skills for complex data migration and integration activities, particularly in integrating with backend systems. Leaders IT consultants conducted data mapping and migration from the legacy system to the new application, working towards seamless transition and minimal disruption. They assisted in documenting features and capabilities, collaborating closely with the banks to establish a robust technology delivery framework. Leaders IT consultants are actively supporting the Salesforce and nCino migration. Throughout the process, requirement-gathering sessions have been conducted in collaboration with partners, business stakeholders, and architecture resources.

IMPACT

Despite challenges faced by other project areas, the data migration project is progressing on schedule , thanks to access to a small pool of highly skilled technical talent provided by Leaders IT. This access to specialised talent significantly accelerated productivity, reducing the time required for project completion. The two resources within the user's direct team, along

with the broader team, have demonstrated exceptional efficiency in supporting the migration project, ensuring its successful execution and alignment with program objectives.

WHAT WE DELIVERED:

Data driven technical consultants who:

Process insights and interpretations to guide business decisions
Gain insights into digital processes for data- driven improvements
Reduced project completion time
Effectively store and manage data

A data migration solution that:

Progressed on schedule, thanks to access to highly skilled technical talent
Included a robust technology delivery framework
Resulted in a seamless transition with minimal disruptions to the organisation

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to providing data-led services.

Our consultants specialise in various skills and projects, using data as a primary resource to inform decision- making, optimise processes, and deliver value to clients.

ENGINEERING SHORTAGE

Tue, 01 Oct 2024 09:43:37 GMT

ENGINEERING SHORTAGE

BANKING

Our consultants are involved in cutting-edge projects,

ensuring that organisations stay at the forefront of the digital landscape.

Our holistic approach not only addresses immediate talent needs but also fosters long-term organisational growth and sustainability.

910+

CONSULTANTS

Delivered into business, systems and process analytic services roles to clients in the Australian

marketplace, including Federal and State government, enterprise, and small to medium

businesses.

BACKGROUND

An Australian bank’s Head of Engineering, introduced the Leaders IT Capacity Uplift Solutions Program (CUSP) to their team. Responsible for overall engineering operations, infrastructure, and corporate functions, the team played a crucial role in determining the organisation's information technology goals and objectives. They faced an increased demand for capacity, particularly for Developers and DevOps Engineers. However, budget constraints limited access to mid-level contingent staff

with the necessary technology skills and the shortage of talent in the market led to escalating rates.

APPROACH

This situation presented an opportunity to explore the use of Leaders IT's CUSP initiative, which focuses on developing technology talent in a 12-month on-site program. Eight consultants were drawn from three pools: recent graduates, those

returning to work, and those transitioning to new careers. The program included accredited technical training and 10 workshops of professional skills development, underpinned by 26 mentorship sessions. During the 12 months, the consultants worked on-site, receiving structured development objectives aligned to the requirements of the team.

IMPACT

Six of the eight consultants went on to gain permanent positions. Four to permanent positions at the organisation, showcasing CUSP's effectiveness in talent development and retention. Furthermore, two consultants gained permanent employment at other organisations, illustrating the program's impact beyond the original workplace. Overall, this initiative not only addressed the bank’s immediate capacity needs, but also significantly contributed to the team's long-term talent acquisition objectives.

WHAT WE DELIVERED:

Senior software engineers with demonstrated ability in:

.NetCore
ASP.Net
HTML,CSS, JavaScript,
Azure cloud platform

A multi-platform solution resulting in:

Thee-commerce capability for the Multi–Product Retailer Program going live in September 2020
High-quality code and deployment standards, minimising disruptions during the launch
The successful implementation of the program, providing customers with an enhance de-commerce experience

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering business systems and process analytic services to our clients.

Our consultants specialise in various skills and projects, including business analysis, process mapping, data analytics, workflow automation tools, and crafting business documentation to support roadmaps.

BUSINESS ANALYSTS

Tue, 01 Oct 2024 09:30:59 GMT

BUSINESS ANALYSTS

BANKING

Our consultants are involved in cutting-edge projects,

ensuring that organisations stay at the forefront of the digital landscape.

With a strong commitment to driving improvement, enhancing user experience, and shaping strategy, our team delivers exceptional results.

910+

CONSULTANTS

Delivered into business, systems and process analytic services roles to clients in the Australian

marketplace, including Federal and State government, enterprise, and small to medium

businesses.

BACKGROUND

An Australian bank sought alternative methods to grow its Business Analyst Practice due to escalating costs in the market. In collaboration with Leaders IT, they undertook a Capacity Uplift Solutions Program (CUSP). The CUSP initiative aimed to

bolster capacity and capability skills within the Business Analyst practice, by deploying consultants and developing their skills over 12 months with a view to transitioning to permanent employment at the end of the program.

APPROACH

Leaders IT produced a shortlist from which the banking hiring manager chose four Business Analyst consultants . Leaders IT then employed and contracted the consultants to the bank under their professional services panel. Detailed training and one-on-one mentoring sessions were conducted with the consultants. Regular feedback was sought by Leaders IT from the hiring managers, who tailored coaching sessions to address any concerns. The consultants attended 10 workshops over the 12 months developing their professional skills, completed IIBA certifications, provided business documentation and supporting roadmaps

alongside the bank’s Senior Business Analysts.

IMPACT

At the program's conclusion, three out of four junior Business Analysts transitioned to permanent roles, demonstrating exceptional growth and proficiency in enhancing business practices, stakeholder collaboration, and analytical skills. This success highlighted the effectiveness of CUSP and the dedication of Leaders IT consultants, contributing to the bank’s workforce stability and cost reduction.

WHAT WE DELIVERED:

Shortlisted candidates who:

Have the potential to transition into permanent employment
Enhance business practices, collaborate with stakeholders, and apply analytical skills to contribute to project success.

Highlighting the success of CUSP through:

The high conversion percentage of CUSP consultants to permanent employees
Career advancement opportunities for junior analysts
The retention of consultants resulting in significant cost reductions for the bank in their acquisition of resources
Enhancing organisational capabilities and efficiency

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering business systems and process analytic services to our clients.

REGULATORY ENGINEERS

Mon, 16 Sep 2024 04:15:37 GMT

REGULATORY ENGINEERS

TELECOMMUNICATIONS

Our consultants are involved in cutting-edge projects,

ensuring that organisations stay at the forefront of the digital landscape.

Leaders IT is able to provide skilled technical resources to support complex and mission-critical initiatives in the telecommunications sector, enhancing operational capabilities and regulatory compliance.

520+

CONSULTANTS

Delivered into software engineering and development roles to clients in the Australian marketplace over the last four years. These include Federal and State government, enterprise,

and small to medium businesses.

BACKGROUND

Leaders IT, originally founded by our sister company Peoplebank, was to provide Senior Software Engineers to deliver into the Lawful Interception and Data Retention within a telecommunication company’s network. This involved verifying technology solutions that are essential to the business’ provision of mandatory legal and regulatory functions pertaining to Metadata Retention as per the Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015.

APPROACH

Leaders IT deployed 25 Senior Software Engineers to assist in lawful interception and data retention compliance. Engineers collaborated in high-performance teams, developing a single-page app with APIs hosted on a gateway, connecting to microservices on a container platform managing petabytes of data on a big data platform.

IMPACT

The involvement of Leaders IT engineers contributed to the successful development and implementation of technology solutions crucial for compliance with legal and regulatory obligations. Through collaboration and technical expertise, the project ensured that systems were capable of managing meta data retention requirements efficiently and securely.

WHAT WE DELIVERED:

Service engineers with demonstrated full stack ability in:

Software design + development in advanced Java
API/Microservices framework in Springboot

To provide a multi-platform solution including:

Producing high quality code in Java with excellent test
coverage
Code reviews and code maintenance
Analysis of product requirements and user stories
Estimation and development of project roadmaps
Development of build, test, and deployment automation

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering quality application, software engineering, and development services to clients.

Leaders IT Blog

When Government BAU Blocks Change, Deployed Teams Keep Digital Delivery Moving

When Government BAU Blocks Change, Deployed Teams Keep Digital Delivery Moving

Could a Deepfake “Boss” Email Trick Your Team? How to Build Phishing Resilience

Could a Deepfake “Boss” Email Trick Your Team? How to Build Phishing Resilience ﻿

Novated Leasing Webinar

Why DEI Hiring in Tech isn't Just Ethical, it’s Business Critical

Why DEI Hiring in Tech isn't Just Ethical, it’s Business Critical

Want to build a team that thinks differently and delivers better?

Explore CUSP and Sponsorship today.

Leaders IT's 2026 Tech Industry Predictions: Senior Account Manager Sumi Dahal Reports

Leaders IT's 2026 Tech Industry Predictions: Senior Account Manager Sumi Dahal Reports

AI and automation skills become baseline

Roles and capabilities in demand

Learning and mindset to outrank experience

What this means for tech leaders

How Leaders IT can help

Capacity Uplift Solution Program (CUSP): closing the gap between graduate training and industry needs

Capacity Uplift Solution Program (CUSP): closing the gap between graduate training and industry needs

Key business benefits

Real results - Kinley Zam

Why forward-thinking organisations choose CUSP

What’s the Most Flexible Way to Scale Your IT Team for Digital and AI Transformation?

The Most Flexible Way to Scale Your IT Team for Digital and AI Transformation

Building a Security-First Culture: The Role of Training, Awareness, and Leadership in Cyber Security

Building a Security-First Culture: The Role of Training, Awareness, and Leadership in Cyber Security

Why Technical Controls Aren’t Enough

Leaders IT’s Role in Developing Information Security Programs for Banks

Leaders IT Approach

Impact

Actionable Takeaways for IT and Business Leaders

References

The Tech Talent Sink: Nurturing the Talent We Have, Has to be the First Priority.

The Tech Talent Sink: Nurturing the Talent We Have Has to be the First Priority.

At Leaders IT, we’re investing in Capability, not just Capacity.

Data Strategy: The Key to Making Your Data Work

Data insights should clearly inform decision making, not confuse business leaders.

Bias and Fairness: The AI Functions We All Need To Understand.

Bias and Fairness: The AI Functions We All Need to Understand

AI BIASES GENERALLY EMERGE FROM 3 KEY POINTS:

KEY STEPS TO STOP AI BIAS TRANSFERRING INTO REAL WORLD HARM.

A TOOL FOR GOOD.

Unveiling the New Leaders IT: Our Rebrand and Website Launch

Unveiling the New Leaders IT: Our Rebrand and Website Launch

NEWS

WATCH OUR NEW BRAND HYPE REEL:

MULTI-PRODUCT PROGRAM

MULTI-PRODUCT PROGRAM

UTILITIES

580+

CONSULTANTS

BACKGROUND

APPROACH

IMPACT ﻿

WHAT WE DELIVERED:

WHO WE ARE:

RESOURCE PLANNING PROGRAM

RESOURCE PLANNING PROGRAM

FEDERAL GOVERNMENT

830+

CONSULTANTS

BACKGROUND

APPROACH

IMPACT ﻿

WHAT WE DELIVERED:

WHO WE ARE:

CYBER SECURITY

CYBER SECURITY

BANKING

60+

CONSULTANTS

BACKGROUND

APPROACH

IMPACT ﻿

WHAT WE DELIVERED:

WHO WE ARE:

DATA MIGRATION

DATA MIGRATION

BANKING

150+

Could a Deepfake “Boss” Email Trick Your Team? How to Build Phishing Resilience

IMPACT

IMPACT

IMPACT

IMPACT

IMPACT

IMPACT

IMPACT