Why this role matters Our client is undertaking significant digital and technology transformations. As a Technology Change Manager, you’ll design and deliver end-to-end change strategies that maximise adoption, minimise resistance, and deliver measurable business outcomes.
This role suits someone who is resilient, adaptable, and delivery-focused – able to work with ambiguity, influence at all levels, and get things done from day one.
What you’ll do
- Develop and execute comprehensive change management strategies for priority technology initiatives.
- Lead stakeholder engagement, change impact assessments, and adoption planning.
- Deliver communications, training, and learning interventions tailored to diverse audiences.
- Partner with project teams to ensure changes to systems, processes, and ways of working are embedded.
- Monitor adoption and benefits realisation to ensure measurable outcomes.
- Balance strategic influence with hands-on delivery to achieve impact.
- 8 years’ experience in change management, ideally within large-scale technology transformations.
- Proven experience delivering AI SaaS implementations in enterprise environments.
- Exposure to Salesforce, SAP, or similar enterprise platforms(highly desirable).
- Strong resilience and patience, with the ability to manage through ambiguity and complexity.
- Hands-on approach – focused on execution and delivery with minimal coaching required.
- Excellent stakeholder management and communication skills, with the ability to influence technical and business leaders.
- PROSCI (or equivalent) certification, with practical application of ADKAR® or similar frameworks.
- Retail, FMCG, supply chain, or e-commerce experience is highly advantageous.
- Opportunity to work on high-impact, enterprise-level transformations.
- Collaborate with senior executives, technical specialists, and global vendors.
- Contribute to shaping the future of retail through cutting-edge technology.
- Be part of a values-driven, collaborative culture with strong leadership support.
Apply now to help our retail client deliver the technology changes that will shape the future of their business.
