Our client is an industry-leader producing solutions across various development areas, including networking, and wireless technology. Their commitment to advancement is evident in their continued leadership in these core domains.
About the Role:
We are seeking a Deployment and Support Engineer to act as a Customer/Program Support Engineer, responsible for onboarding customers to Cisco IQ Link, ensuring successful deployments, telemetry integration, and issue resolution. The role focuses on delivering a seamless customer experience, driving platform adoption, and supporting implementation activities across the region.
Responsibilities:
- Deploy and support Cisco IQ Link across VMware ESXi, Hyper-V, and KVM environments.
- Configure deployment prerequisites including DNS, SNMP, SSH, HTTPS, NTP, and static IPs.
- Troubleshoot infrastructure and connectivity issues, including DNS, DHCP, firewalls, proxies, and credentials.
- Integrate and validate telemetry with Cisco platforms such as Catalyst Center, Intersight, Meraki, SD-WAN Manager, and Webex Control Hub.
- Conduct customer onboarding, technical walkthroughs, deployment tracking, and issue resolution to ensure successful implementation.
- Strong networking fundamentals (TCP/IP, DHCP, DNS, VLANs, Routing, Firewall, Proxy/NAT).
- Experience with SSH, HTTPS, SNMP v2c/v3, and NTP.
- Hands-on experience with VMware ESXi/vCenter, Hyper-V, or KVM.
- Familiarity with Cisco technologies:
- Catalyst Center
- Intersight
- Meraki
- SD-WAN Manager
- Webex Control Hub
For a confidential discussion, please contact Pravin on pravin.manandhar@peoplebank.com.au quoting reference 271441.
If you are passionate about network deployment and ready to contribute to innovative Cisco solutions, we would love to hear from you. Please feel free to reach out for more details or to submit your application.
Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
