Our client is a global technology company that delivers solutions that can help change the world. They Enrich people’s lives through reliable technology.
About the Role:
This role is pivotal in shaping high-impact solutions and leading strategic client engagements, leveraging deep technical expertise across ServiceNow and Freshworks.
Responsibilities:
- Partner with SE, CE, CDE, and CTO teams to shape and execute high-impact account strategies that drive growth and client value.
- Design and deliver, outcome-driven Proof of Value (PoV) engagements and product demonstrations.
- Develop and implement accelerators that measure value across ServiceNow, Freshworks, and EasyVista platforms.
- Create migration playbooks, enabling seamless transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
- Own end-to-end RFP responses, crafting compelling, client-aligned submissions that strengthen competitive positioning and win rates.
- Represent the organisation at marketing events, webinars, and industry forums to elevate brand presence and generate qualified opportunities.
- Demonstrates deep technical expertise in the ServiceNow platform, with the ability to translate capability into tangible business outcomes.
- Brings a proven track record across pre-sales, solution architecture, and business development, consistently driving successful client engagements.
- Skilled in developing high-value technical assets, including Proofs of Value (PoVs), accelerators, and structured migration playbooks.
- Exhibits exceptional communication and presentation skills, with the ability to confidently engage and influence stakeholders at all levels.
- Possesses strong experience across ITSM platforms, including Freshworks, BMC Helix, and Cherwell, with a broad understanding of the ecosystem.
- Well-versed in leading sales methodologies such as MEDDIC, Challenger, and Solution Selling, applying them to drive deal success.
- Baseline security clearance is required for this role.
Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
