Our client is an industry-leader producing solutions across various development areas, including networking, and wireless technology. Their commitment to advancement is evident in their continued leadership in these core domains.
About the Role:
The Senior Network Engineer helps customers maximize network performance, availability, and functionality to support their business objectives. Acting as the primary customer-facing representative, they deliver expert technical solutions, services, and support, ensuring networks are effectively managed and optimized while contributing in a fast-paced, high-impact environment.
Responsibilities:
- Build and maintain strong customer and stakeholder relationships to ensure effective collaboration and support.
- Develop deep knowledge of customer network environments, critical sites, and operational procedures.
- Provide dedicated technical support for complex network issues and critical outage escalations.
- Proactively monitor cases, drive resolutions, and conduct Root Cause Analysis (RCA) for recurring issues.
- Participate in case reviews and customer engagements, delivering technical insights and recommendations.
- Strong expertise in Routing and Switching technologies (IOS-XR / IOS-XE / NX-OS).
- Hands-on experience with Cisco platforms including ASR9000, NCS540/5500, ASR1000, and Nexus 5000/7000 series.
- Proficiency in network automation and troubleshooting using Python, Ansible, TCL, and EEM scripting.
- In-depth knowledge of BGP, OSPF, ISIS, MPLS, BNG, Segment Routing, and EVPN technologies.
- Experience supporting Enterprise solutions, including Data Centre, Wireless, and SD-WAN environments.
- Cisco certifications are preferred (CCIE etc).
Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
