Service Desk Consultant - IT Skills Development Program

Posted

Location

Salary

03-Mar-2026

Canberra

Salary package commensurate of experience

Sector

Work Type

Reference

Helpdesk & IT Support

Permanent

BH-269856

About LeadersIT & Peoplebank:
LeadersIT is a premier IT and Digital Transformation consultancy in Australia, specialising in providing top-tier IT talent solutions across various industries. Affiliated with Peoplebank, LeadersIT has access to a vast network of over 500,000 IT candidates.
 
About the client:
Our client is a global leader in Cloud and AI solutions, delivering an integrated portfolio of Business AI, Business Cloud, and Business Technology services. Their goal is to empower organisations to grow, innovate, and operate more efficiently by providing secure and reliable information management solutions.
 
This is a permanent opportunity, located on-site at our client’s Canberra office.
 
We are ideally looking for candidates who fulfill the below criteria:
  • You hold an Australian Citizenship
  • You've ideally had prior experience in an IT role such as in Service Desk, Help Desk, Service Management or Testing roles
  • You have prior experience in the professional workforce and perhaps looking for a career change or returning to work
  • You have a strong technical aptitude and are looking to grow within the dynamic IT space
  • You've ideally had experience working within Federal Government environments
  • You are based in Canberra

Throughout the 12-month program, you will be:
  • working with our client on-site to support a breadth of Federal Government IT work in Canberra
  • supporting a close-knit team to support in existing business areas 

About the Program:
  • You will be part of our LeadersIT 12-month Capacity Uplift Program with the goal of transitioning into a permanent engagement with our client after completion of the program.
  • Throughout the program, you will work closely with industry-leading coaches and mentors to ensure you are ready to tackle the necessary responsibilities in the unique role ahead. You will be provided with on-the-job training at the same time.
 
Due to security clearance requirements for this role,  candidates must be Australian citizens, already holding an active NV1 or NV2 clearance.
 
Apply now for immediate consideration – contact Ron on Ron.Luu@peoplebank.com.au quoting Job Reference:  # 269856.
 
Thank you for your interest in this opportunity.


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
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