- Collaborate with stakeholders across clinical, vendor, and internal teams to identify program goals and desired outcomes
- Analyse current referral processes and workflows to identify opportunities for improvement that align with project objectives
- Capture and translate business requirements into detailed technical specifications
- Develop both functional and non-functional specifications to support solutions design and procurement activities
- Support project planning, including managing timelines, resource allocation, and budget considerations
- Build strong relationships with cross-functional teams, vendors, and external stakeholders to ensure smooth delivery of project milestones
- Assist in evaluating potential solutions by developing criteria for assessment and selection
- Ensure compliance with relevant policies and standards to promote digital maturity in referral processes
- Extensive experience in business analysis within large-scale ICT projects, particularly in complex environments
- Proven ability to gather, interpret, and translate business needs into clear technical requirements
- Experience in creating detailed specifications for solution design, procurement, and implementation
- Strong stakeholder engagement skills, with the ability to manage relationships across diverse teams and vendors
- Demonstrable knowledge of business analysis frameworks, methodologies, and risk management practices
- Relevant certification in business analysis or project management is desirable
- Skills in developing project plans, including timelines, resource management, and budgeting
- High adaptability and excellent communication skills
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
