You will serve as the go-to expert for UKG Pro WFM implementations and ongoing support, bridging the gap between complex technical systems and our clients' workforce management needs. Your expertise will directly shape client outcomes and satisfaction.
Key Responsibilities
- Provide expert functional support for UKG Pro WFM across client environments
- Act as a trusted advisor to clients, building long-term partnerships based on deep product knowledge
- Diagnose, troubleshoot, and resolve complex system issues with speed and precision
- Manage system integration and administration tasks to ensure seamless platform performance
- Collaborate with internal teams to deliver high-quality, on-time project outcomes
- Document solutions, configurations, and best practices to build internal knowledge
- Proven experience as a technical system integrator or systems administrator on UKG Pro WFM
- Deep functional knowledge across one or more WFM areas: Time & Attendance, Scheduling, Absence/Leave, or Accruals
- Strong client-facing presence — confident communicator who builds trust quickly
- Sharp analytical mindset with a natural ability to solve problems and make sound decisions
- Exceptional organisation and time management — you juggle priorities without dropping the ball
- Meticulous attention to detail — accuracy and quality are non-negotiables for you
- Work with cutting-edge WFM technology used by organisations across Australia
- Join a collaborative team that values expertise and continuous learning
- Grow your consulting career with real client impact from day one
- Flexible working arrangements with a supportive, people-first culture
If you are interested and possess the right experience, please apply now via the link to be considered.
Contact: Laura GILLES – (08) 9423 1416 – (Job reference: 271101)
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
