Job Title: UX/UI Designer
Duration: 12 months with possible extension
Location: ACT/NSW/Hybrid
Working Arrangements: Hybrid
Subject to negotiations with line manager, hybrid working arrangements in line with current Company policy are available (minimum of 3 days each week in the office, with flexible arrangements in place for the remaining 2 days).
Job details
The UX/UI designer will contribute to the ongoing improvement of current and future digital products and services within the Solution Design Services team. They will play a pivotal role in growing the team’s footprint within the agency and help achieve great outcomes for all our users.
The Solution Design Services team is group of professionals who strive to make a difference for our stakeholders and users. Some of our work gives us opportunities to dive deeply into complex problems while other initiatives require us to work quickly to deliver quality products in very tight timeframes.
Key duties and responsibilities
- Gather and evaluate user requirements, in collaboration with product and business owners.
- Conduct business, provider and participant engagement activities to maximise opportunities to co-design the requirements and outcome of each project. This includes changes to processes, systems, people and information.
- Illustrate concepts using storyboards, process flows and sitemaps.
- Design wireframes and prototypes are both low and high fidelity (mobile and web).
- User research including usability testing.
- Capture and analysis of data related requirements in collaboration with business analysts.
- Achieve agreement and the formal sign-off of requirements by stakeholders and governance groups as required.
- Influence project documentation to support the UI/UX requirements definition, e.g. requirements specifications, process maps, service design artefacts, functional and non-functional requirements, change management implications, data and reporting considerations.
- Assist in the design and implementation of a Company design system.
- Produce deliverables in accordance with project schedules.
- Identify opportunities for process improvements, and liaise with business areas and teams to recommend enhancements.
- Maintain documentation, processes and decisions to support knowledge transfer and future enhancements including the team’s.
Essential criteria
- Proven Experience in the elicitation of UI/UX requirement techniques such as brainstorming, workshops, prototyping, observation, or interviews, and confirming or reporting on results.
- Contemporary knowledge of UI/UX Methodologies and experience designing to meet WCAG guidelines.
- Proven experience building rapport and maintaining stakeholder relationships, communicating confidently and presenting messages in a clear, concise, and articulate manner to senior stakeholders.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
- Experience designing for Salesforce.
- Design experience working with Accessibility requirements.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Due to security clearance requirements for this role, candidates must be Australian citizens and ability to obtain Baseline security clearance.
If this role aligns with your skills and aspirations, apply now for immediate consideration. Contact Archna Singh at 02 6245 1708, quoting Job Reference: # 266454
The application deadline for this position is on 21st May 2025
Please note that only candidates meeting the specified criteria will be contacted. Your interest in the position is greatly appreciated.
