MULTI-PRODUCT PROGRAM

MULTI-PRODUCT PROGRAM

UTILITIES

At Leaders IT, we pride ourselves on spear heading ground breaking projects that propel organisations to the forefront of the digital realm


Our team of expert consultants deliver top-tier technical resources tailored to support intricate and innovative initiatives within the energy sector.

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CONSULTANTS

Delivered into software engineering and development roles to clients in the Australian marketplace over the last four years. These include Federal and State government, enterprise,

and small to medium businesses.

BACKGROUND

A leading energy retailer purchased a telecommunication company and needed to incorporate the telecommunication services offering to its existing and new customers on a mobile and web application platform. This project called the Multi- Product Retailer Program would support the energy retailer’s multi-product strategy, including greenfield roll-out of Adobe stack & Magneto, as well as significant enhancements to Integration(Azure) & ERP(SAP)platforms.

APPROACH

Leaders IT provided 12 Senior Software Engineers to add the telecommunication services offering to the sales team application platform. We collaborated with employees by using existing on-prem applications and creating an open visual studio

using .Net Core Web APIs. Once configured, it was deployed to the optimised cloud application in Azure. Our engineers were then required to deploy and debug applications in Azure cloud, which were identified in the logging process. We did this

in alignment with internal staff, working closely with UX teams to design, develop and maintain end-user interface.

IMPACT

Leaders IT engineers addressed the debugging complexity of a multi-server service by implementing a correlation ID solution. As requests progress through various services and databases, the correlation ID is maintained, allowing traceability and

aggregation of logs in platforms like Application Insight or Splunk. The correlation ID solution enhances the debugging process and improves the overall efficiency of the multi-server service. By undertaking these activities Leaders IT engineers successfully

contributed to the implementation of the energy provider’s e-commerce capability and integration of  telecommunication services into their platform.

WHAT WE DELIVERED:

Senior software engineers with demonstrated ability in:

  • .NetCore
  • ASP.Net
  • HTML,CSS, JavaScript,
  • Azure cloud platform

A multi-platform solution resulting in:

  • Thee-commerce capability for the Multi–Product Retailer Program going live in September 2020
  • High-quality code and deployment standards, minimising disruptions during the launch
  • The successful implementation of the program, providing customers with an enhance de-commerce experience

WHO WE ARE:

Leaders IT is a practice-led IT and digital consultancy committed to delivering quality application, software engineering, and development services to clients.


Our consultants specialise in various skills and projects, including front-end and back-end development, integration of software, application testing and quality assurance, writing and debugging application code, deployment to production, and maintenance and enhancement of existing applications.

Mentoring Programs | Leaders IT
By Aniela R July 26, 2026
Melbourne, Australia – July 2026 – As organisations continue to navigate increasingly complex technology environments, Leaders IT has unveiled two structured mentoring and coaching initiatives designed to help technology professionals accelerate performance, strengthen engagement and deliver greater business impact from day one. The Launch and Elevate Programs provide tailored support for consultants at different stages of their careers, helping organisations maximise the value of their talent investments. The programs have been developed in response to a growing challenge faced by employers across the technology sector: hiring great talent is only the beginning. New hires often need support to navigate organisational culture, build stakeholder relationships, establish credibility and quickly convert technical expertise into meaningful outcomes. Leaders IT's structured approach aims to reduce those risks while accelerating productivity and performance. LAUNCH: SUPPORTING SUCCESS IN THE FIRST 90 DAYS The Launch Program is a 90-day mentoring initiative designed for consultants stepping into a new client environment. Through six fortnightly mentoring sessions, participants receive guidance on self-awareness, stakeholder engagement, visibility, credibility and achieving early momentum in their role. The program follows a structured pathway across three phases: Orient, Establish and Expand. This helps participants build confidence and traction throughout their first three months. Participants also complete a strengths assessment, gain access to practical frameworks for achieving early wins and receive support to navigate workplace dynamics and stakeholder relationships. Sessions are aligned to individual 30-60-90 day goals, ensuring development remains closely connected to business outcomes and role expectations. For hiring managers, the program provides additional visibility into progress through structured check-ins and reporting without requiring them to manage the coaching process directly. The result is a more deliberate onboarding experience that helps consultants become productive faster while reducing the risk of early attrition. ELEVATE: COACHING SENIOR TALENT FOR GREATER INFLUENCE While Launch focuses on successful onboarding, the Elevate Program has been developed for senior consultants who need to quickly establish influence, navigate organisational complexity and deliver strategic impact. The 12-week coaching program provides six one-on-one coaching sessions tailored to the unique challenges faced by experienced technology professionals. The coaching framework focuses on understanding organisational landscapes, building influence, strengthening visibility and positioning expertise to drive broader business outcomes. Rather than concentrating on technical capability, Elevate helps experienced professionals sharpen how their expertise is perceived and leveraged within a new environment. As outlined by Leaders IT’s Principal, Talent Development, Karen Shamieh, even highly experienced consultants face a period of adjustment when joining a new organisation. “Senior ICs don’t struggle with the technical work. They struggle with the first 90 days of figuring out how to have real impact in a new organisation. Elevate is built for exactly that.”– Karen Shamieh Elevate is designed to accelerate that transition, helping senior talent become trusted advisors who shape outcomes, strengthen stakeholder relationships and contribute strategically from the outset. A STRUCTURED APPROACH TO TALENT PERFORMANCE The Launch and Elevate Programs were conceived by Tim Brewin , whose vision was to create a more purposeful and structured approach to consultant development. Recognising that successful placements require ongoing support beyond recruitment, Brewin championed the creation of programs that help professionals build confidence, strengthen stakeholder relationships, accelerate performance and maximise their impact within client organisations. Both programs are underpinned by a managed coaching model that includes assessment, alignment with role expectations, regular mentoring sessions and progress reviews. Leaders IT manages the coaching cadence while allowing hiring managers to remain focused on operational priorities and business outcomes. STRENGTHENING WORKFORCE OUTCOMES Leaders IT positions Launch and Elevate as part of a broader commitment to helping organisations build, onboard and develop technology talent more effectively. By combining structured mentoring, behavioural insights and performance-focused coaching, the programs aim to help consultants ramp up faster, strengthen engagement and create more sustainable workforce outcomes. By supporting professionals during critical transition periods, Leaders IT is helping clients turn new hires into high-performing contributors, and experienced consultants into influential leaders. TO LEARN MORE ABOUT THE PROGRAMS VISIT: Mentoring Program | Leaders IT
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